PRIVACY POLICY – EQUIBONDI APP
Last updated: August 2025
At Equibondi, we value the privacy of our users and are committed to protecting their personal data. This Privacy Policy describes the information we collect through our mobile application (hereinafter, "the App"), how we use, store, and protect it.
By using the App, you agree to the practices described in this Policy.
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1. Information We Collect
When you register or use the App, we may collect the following information:
1.1. Personal Information
Full name
Phone number
Email address
National ID or identification document (if needed for verification)
Billing and payment details (if services are contracted)
1.2. Location
The App may request access to your real-time location, which is necessary to provide more efficient transport services, display nearby transporters, and coordinate pickup and drop-off points.
Location tracking may occur even when the App is running in the background, only if the user explicitly permits it.
1.3. Device Information
Device type and operating system
Unique device identifiers (device ID, advertising ID)
App usage data (interactions, clicks, crashes)
1.4. Service-Related Information
Horse data (name, age, health condition, health documentation)
Transport history and past quotes
Operational notes related to service requests
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2. Purpose of Data Processing
We use the collected data to:
Provide the services requested via the App
Efficiently coordinate horse transport operations
Verify identity and the validity of health documentation
Improve the user experience and functionality of the App
Send operational notifications, updates, or relevant information
Comply with legal and regulatory obligations
Generate internal statistics and usage trends in anonymized form
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3. Legal Basis
We process your personal data based on:
Your explicit consent (e.g., when allowing access to location)
The necessity to perform a service contract requested by you
Compliance with legal obligations
Equibondi’s legitimate interest in improving its services
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4. Sharing Information with Third Parties
Equibondi does not sell or commercialize your personal data. We will only share your information in the following cases:
With authorized transporters who need to contact you to carry out the service
With technology providers under confidentiality agreements (e.g., hosting, payment processors, messaging systems)
In response to legal requests from competent authorities
In the event of a merger, acquisition, or asset sale, in accordance with this policy
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5. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse, including:
Encryption of sensitive data
Internal access control protocols
Secure servers
Regular data backups
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6. Data Retention
Personal data will be retained as long as necessary to fulfill the purposes for which it was collected and for the periods required by applicable law. Afterward, it will be safely deleted or anonymized.
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7. User Rights
As a user, you have the right to:
Access your personal data
Correct inaccurate or outdated information
Request deletion or anonymization of your data
Limit or object to data processing in certain cases
Withdraw your consent at any time (e.g., for location tracking)
To exercise these rights, you may contact us by email:
equibondi@gmail.com
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8. Minors
The App is not intended for minors under 18 years of age. We do not knowingly collect personal data from minors. If you are a parent or legal guardian and believe your child has provided data without your consent, please contact us.
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9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be communicated through the App or via email. Continued use of the App after such changes implies acceptance of the updated policy.
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10. Contact
If you have any questions or concerns about this Policy, you can reach us at:
equibondi@gmail.com
Equibondi – Buenos Aires, Argentina